Our Reviews

Abelinda H|2025 Chevrolet Trax

Confirmed Service Customer

3/19/2026

friendly courteous and never make me wait!

3/21/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DILLEY, TX

Gloria V|2017 Chevrolet Cruze

Confirmed Service Customer

9/11/2025

My car was taken to be serviced within 10 minutes of my appointment time . Which I thought was great . . Was not sure how long my wait time would be, but I was surprised that it was a reasonable wait .

9/12/2025

Hello, we really appreciate your feedback! If you're ever in need of more help, please let us know!

Business Response

DEVINE, TX

Kenneth S|2025 Chevrolet Equinox

Confirmed Service Customer

9/15/2025

Very good...

9/16/2025

Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!

Business Response

DEVINE, TX

Linda G|2021 Chevrolet Equinox

Confirmed Service Customer

9/12/2025

Quick turnaround and professional

9/13/2025

We’re glad your experience was both fast and professional! Efficient, high-quality service is what we aim for every day, and we look forward to providing the same care next time.

Business Response

LYTLE, TX

Yvonne T|2015 Chevrolet Tahoe

Confirmed Service Customer

9/24/2025

Took my truck in for service and was kept up on a daily with the status of my vehicle.

9/25/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

SAN ANTONIO, TX

Rene C|2025 Chevrolet Silverado 1500

Confirmed Service Customer

9/29/2025

XM radio app wasn’t working would turn black and favorite wouldn’t be visible

9/30/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

CARRIZO SPGS, TX

Debra M|2022 Chevrolet Trax

Confirmed Service Customer

10/21/2025

Short wait time Staff was professional and friendly Staff saved me money by not doing unnecessary work

10/23/2025

Hi there, your satisfaction is our top priority. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

LYTLE, TX

Harold K|2025 Chevrolet Tahoe

Confirmed Service Customer

9/24/2025

Ron took care of our problem with speed. Appreciated that.

9/25/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

LYTLE, TX

Jesse C|2024 GMC Sierra 1500

Confirmed Service Customer

10/8/2025

Always receiving great service with Julio.

10/9/2025

Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!

Business Response

POTEET, TX

Luis O|2022 Chevrolet Equinox

Confirmed Service Customer

10/20/2025

Very efficient staff friendly and got us and out quickly.

10/21/2025

Thank you for the kind words! Our team loves keeping things friendly, efficient, and on time, so it’s wonderful to know you were in and out quickly. We look forward to welcoming you again for another fast, friendly visit!

Business Response

SAN ANTONIO, TX

Maria S|2026 Chevrolet Traverse

Confirmed Sales Customer

11/12/2025

Easy in and happy easy out.

BILLY CHACON

11/13/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LAREDO, TX

Samuel B|2025 Chevrolet Colorado

Confirmed Service Customer

10/16/2025

Great service as always.

10/17/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

SAN ANTONIO, TX

Jonathen L|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/22/2025

Frank was real friendly. He took his time and showed me the different trucks. He even noticed I was getting a little hot out side looking and he went in side to bring me a nice cold water. Than we went in side and his manager Richard came out and talked to me. All I can say is wow these people care about the customers. I felt like I had been there before. Made me feel at home. Than after Richard and Frank took care of me I meet a guy named JR the finance guy. He was amazing got me taken care of all my paperwork.

HOUSE

10/23/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

LYTLE, TX

Eddie H|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/5/2025

Always good take care of all I ask for christain does a great job

11/5/2025

We’re thrilled to hear Christian continues to take great care of you! His dedication to addressing every request makes all the difference. We’ll keep delivering that same excellent attention every time you visit!

Business Response

SAN ANTONIO, TX

Billy A|2023 Chevrolet Traverse

Confirmed Service Customer

11/19/2025

Took my car in to the collision department after parts were ordered and got it back within a week looking brand new. Passenger side rear door and trim plus new windshield

11/20/2025

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

Business Response

SOMERSET, TX

Jeb R|2025 Chevrolet Equinox

Confirmed Service Customer

12/1/2025

Service was fast and staff was very helpful and friendly.

12/2/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

SAN ANTONIO, TX

Saul E|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

12/23/2025

Had a positive experience

12/24/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

CARRIZO SPRINGS, TX

Albert C|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

1/14/2026

Really good people and professional

1/15/2026

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

SAN ANTONIO, TX

Phyllis M|2025 Chevrolet Trax

Confirmed Service Customer

1/19/2026

Able to drop vehicle off early called within an hour to pick it up

1/21/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

DEVINE, TX

Harold K|2025 Chevrolet Tahoe

Confirmed Service Customer

9/15/2025

All involved were Professional and attentive to the problem

9/16/2025

Thank you for recognizing our team’s professionalism and attentiveness—we’re glad we could address the problem efficiently. We look forward to seeing you again soon!

Business Response

LYTLE, TX

Maricruz C|2024 Chevrolet Trax

Confirmed Service Customer

9/25/2025

Excelente atención al cliente 👏

9/26/2025

Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión.

Business Response

SAN ANTONIO, TX

Charles B|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

10/8/2025

Franc Gutierrez was the Best! He was really helpful and I really enjoyed working with him.

FRANCISCO GUTIERREZ

10/9/2025

Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!

Business Response

OWASSO, OK

Marsha S|2015 Chevrolet Equinox

Confirmed Service Customer

11/13/2025

Made appointment day before. Husband asked tech to check the battery. Did and definitely needed new one. Car ready when promised.

11/14/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

DEVINE, TX

Horace T|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

11/17/2025

Very good service for many years.

11/18/2025

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

SOMERSET, TX

Carlos L|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/3/2026

Service was great. Thanks

1/4/2026

Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

PEARSALL, TX

Francisco M|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

1/12/2026

Took it in for oil change and tire rotation due to low oil level light coming on. Same day after service light came on again and air pressure still low on 2 tries

1/13/2026

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

SAN ANTONIO, TX

Steve G|2024 Chevrolet Tahoe

Confirmed Service Customer

1/26/2026

Oil change 20 minutes, great

1/27/2026

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!

Business Response

BIGFOOT, TX

James G|2026 Chevrolet Silverado 1500

Confirmed Service Customer

1/30/2026

Always great and friendly service

SAN ANTONIO, TX

Stephanie C|2026 Chevrolet Colorado

Confirmed Sales Customer

11/5/2025

I enjoy purchasing my vehicles at Brown Chevrolet. The process is always very simple. Ronnie always makes us feel like family & ensures we are happy with our purchase.

ROGELIO VALERIO

11/5/2025

It’s fantastic to hear you enjoy purchasing vehicles at Brown Chevrolet! Ronnie will be happy to know he makes you feel like family and ensures you’re happy with your purchase. We’ll keep delivering that seamless, welcoming experience for every visit!

Business Response

LYTLE, TX

Luis G|2026 Chevrolet Traverse

Confirmed Sales Customer

11/6/2025

Very polite, willing to help

BILLY CHACON

11/7/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

LAREDO, TX

Consuelo G|2026 Chevrolet Traverse

Confirmed Sales Customer

11/30/2025

Excelente trato

BILLY CHACON

12/2/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

LAREDO, TX

Ector G|2026 Chevrolet Equinox

Confirmed Sales Customer

12/1/2025

As always the experience at Brown Chevrolet as well as with all sales persons and Mr. Harrell were excellent. We appreciate their help as always! Thank you!

ROGELIO VALERIO

12/3/2025

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

SAN ANTONIO, TX

Linda L|2023 Chevrolet Malibu

Confirmed Service Customer

12/15/2025

Good customer service

12/16/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

AUSTIN, TX

Deborah M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/21/2026

Roger was super friendly and helpful. His product knowledge was outstanding! I have purchased many vehicles thru the years, and having Roger assist me thru this vehicle purchase was by far the best service I have ever received!! I will highly recommend Roger and Brown Chevrolet to friends and family moving forward. Everyone I encountered exceeded in customer service and professionalism.

ROGELIO VALERIO

1/22/2026

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

DEVINE, TX

Socorro R|2024 Chevrolet Equinox

Confirmed Service Customer

2/9/2026

Fast service

RONALD FIX

2/10/2026

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

PEARSALL, TX

Michele D|2023 Chevrolet Tahoe

Confirmed Service Customer

2/9/2026

We deal with this dealership exclusively, and the service is always excellent. This visit was for an oil change and tire rotation, and they were able to fit us in last minute, which we really appreciated. The service was efficient, and we spent about 45 minutes in the waiting room. As always, the staff was professional and courteous. We continue to be very satisfied with the service we receive.

RONALD FIX

2/10/2026

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Brown Chevrolet Company INC and we hope to see you again soon!

Business Response

CASTROVILLE, TX

Charles J|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

12/5/2025

very professional service and work, also very good communication with all parties involved. thank you for you good work.

12/6/2025

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CASTROVILLE, TX

Lewis S|2022 Chevrolet Malibu

Confirmed Service Customer

12/15/2025

BROWN SERVICE DEPTMENT IS GREAT.They go above and beyond. Christian Aliman and Hector Martinez are great

12/16/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

DEVINE, TX

David A|2026 Chevrolet Traverse

Confirmed Sales Customer

12/15/2025

The gentlemen were very attentive, professional, and understanding. After having a bad experience with our own local Chevrolet in Pleasanton, we came to Brown and have to say I am very satisfied, happy, and as long as I live this will be the place I will be purchasing any future vehicles.

FRANCISCO GUTIERREZ

12/16/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

JOURDANTON, TX

Thomas C|2026 Chevrolet Equinox

Confirmed Sales Customer

1/15/2026

The service was excellent. Billy did an outstanding job.

BILLY CHACON

1/17/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

HONDO, TX

Kenneth N|2021 Chevrolet Traverse

Confirmed Service Customer

1/26/2026

Professional service and quality maintenance.

1/27/2026

Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!

Business Response

NATALIA, TX

Lisa M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/29/2026

I was in and out of the dealership quicker than I ever had been before at any other dealership. Everyone was exceptionally nice and helpful.

PLEASANTON, TX

Kimberly L|2024 Chevrolet Equinox

Confirmed Service Customer

1/29/2026

Quick and friendly

PEARSALL, TX

Martin W|2025 Chevrolet Suburban 1500

Confirmed Service Customer

2/5/2026

Good service

Christian Aliman

2/6/2026

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

COTULLA, TX

Juan C|2023 Chevrolet Silverado 1500

Confirmed Service Customer

2/9/2026

Matt Whitley, Christian and Ron always answer all my questions and concerns when it comes to servicing my vehicles. They always get me in and out in a timely manner. Thank you Ronnie Harrell for always treating us like friends instead of just customers.

RONALD FIX

2/10/2026

Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

LYTLE, TX

Gerardette W|2026 Chevrolet Equinox

Confirmed Sales Customer

9/29/2025

I received excellent care and service from Roger & Richard and I plan to purchase all my future vehicles from them. GM on the other hand has yet to respond to my concerns regarding reimbursement for expenses incurred while my previous vehicle was undergoing warranty repairs.

ROGELIO VALERIO

9/30/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

SAN ANTONIO, TX

Manuel S|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

10/20/2025

Always friendly

10/21/2025

We love hearing that you always find our team friendly! That consistency is something we take pride in, and it’s customers like you who keep us smiling, too. We can’t wait to greet you again with the same warm welcome next time!

Business Response

LYTLE, TX

Charles J|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

11/22/2025

great services and professional work to my vehicle.

11/23/2025

Hi, we are very happy we could provide you with a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

CASTROVILLE, TX

Hector M|2024 Chevrolet Traverse

Confirmed Service Customer

1/26/2026

Great service

1/27/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

DEVINE, TX

Marshall A|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

1/30/2026

Great

SAN ANTONIO, TX

Lisa P|2026 Chevrolet Silverado 1500

Confirmed Service Customer

2/12/2026

Scheduled an appointment because the check engine light came on, it was diagnosed rather quickly and I was kept notified along the way.

Christian Aliman

2/12/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

PLEASANTON, TX

Deborah A|2022 Chevrolet Equinox

Confirmed Service Customer

10/13/2025

👍

10/14/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

SAN ANTONIO, TX

Linda C|2024 Chevrolet Equinox

Confirmed Service Customer

11/4/2025

Sad that y'all don't vacuum and run the car through the car wash anymore when they are serviced. Going to check other places. I know the Quik Lube in Devine used to at least vacuum

11/4/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

BIGFOOT, TX

Glenn R|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

11/21/2025

Great Customer Service.

11/22/2025

We appreciate your strong and cheerful compliment—great customer service is what we strive for, and we’re glad it stood out during your visit.

Business Response

DEVINE, TX

Bruce M|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

1/25/2026

After a week of my truck being in the service dept I called to get an update. I had to leave a message that I needed an update on my truck. When the service writer called me back he had no idea of the status of my truck and had to call me back. He called back and told me the part needed was on back order and had no idea how long it would be. I picked my truck up and took it to Freedom Chev. A week later they called me that it was ready.

1/26/2026

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

LYTLE, TX

Randall L|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

2/2/2026

Excellent service, explanation of fees and on time.

Christian Aliman

2/3/2026

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

Business Response

AUSTIN, TX

Thomas L|2024 Chevrolet Silverado 1500

Confirmed Service Customer

2/14/2026

I am so glad to see that Hector has returned to work as a service adviser. He is such a pleasure to deal with on any automotive issues and just a great guy to talk to! Hector is a true asset to your operation!

RONALD FIX

2/15/2026

We’re so glad to hear you’re happy to have Hector back! His expertise and friendly demeanor make every visit enjoyable, and we appreciate your kind words about him being such an asset. We can’t wait to welcome you again!

Business Response

SAN ANTONIO, TX

Donna J|2020 Chevrolet Traverse

Confirmed Service Customer

2/18/2026

Friendly staff and fast service.

Christian Aliman

2/19/2026

We’re glad you experienced friendly service and quick turnaround! Your kind feedback means a lot, and we’re always here when you need us.

Business Response

SAN ANTONIO, TX

Rogelio V|2023 Chevrolet Blazer

Confirmed Service Customer

11/14/2025

Very good customer and quick service

11/15/2025

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to helping again in the future. Take care!

Business Response

NATALIA, TX

Jesse J|2025 Chevrolet Silverado 1500

Confirmed Service Customer

11/23/2025

Awesomeness

11/24/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

POTEET, TX

Alan G|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

12/5/2025

Has bought four trucks from brown, Ronnie and everyone involved are always amazing friendly and save me a ton of time always an enjoyable experience.

BRANDON GREEN

12/6/2025

We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Brown Chevrolet Company INC and we hope to see you again soon!

Business Response

SEGUIN, TX

Jack P|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

12/22/2025

Great service department

12/24/2025

That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!

Business Response

JOURDANTON, TX

Jason L|2024 Chevrolet Silverado 1500

Confirmed Service Customer

12/26/2025

The staff at Brown Chevrolet was very courteous and efficient. I’m glad I chose them over the other dealerships.

12/27/2025

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

LYTLE, TX

James G|2025 Chevrolet Colorado

Confirmed Service Customer

1/2/2026

Always friendly and great service

1/3/2026

Thank you for the warm feedback, we’re glad our friendly team and great service continue to make your visits enjoyable.

Business Response

SAN ANTONIO, TX

Hector A|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/2/2026

Quick easy experience everyone was welcoming and Brandon green is a straight up guy no back and forth with bs

BRANDON GREEN

1/3/2026

Thank you for the honest and enthusiastic feedback, we’re glad Brandon made the process quick, straightforward, and welcoming, and we truly appreciate your trust.

Business Response

DILLEY, TX

Jimmy S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/20/2026

Always excellent customer service & great staff from the GM down to the sales people!

NOEL PETERSON

1/22/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

SAN ANTONIO, TX

JESSIE R|2026 Chevrolet Trax

Confirmed Sales Customer

2/4/2026

Awesome experience

FRANCISCO GUTIERREZ

2/5/2026

Thank you for the awesome and encouraging feedback. We appreciate your business and look forward to serving you again soon.

Business Response

DEVINE, TX

Carlos P|2024 GMC Sierra 2500 HD

Confirmed Service Customer

3/1/2026

I went in for an oil change. They saw my mileage and suggested a tire rotation. I agreed. The service was completed in a timely manner. The waiting was not long. The waiting room was clean and comfortable. I would return for service at Brown Chevrolet.

Christian Aliman

3/2/2026

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

DEL RIO, TX

Samuel B|2025 Chevrolet Colorado

Confirmed Service Customer

1/19/2026

Always pleasant to visit. Great results.

1/21/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SAN ANTONIO, TX

Marisa P|2025 Chevrolet Trax

Confirmed Service Customer

1/23/2026

Easy drop off/pick up Excellent customer service

1/24/2026

We appreciate your positive review about our easy drop-off and pick-up process. Thanks for trusting our team, and we look forward to your next service.

Business Response

DEVINE, TX

Maria S|2026 Chevrolet Equinox

Confirmed Sales Customer

1/28/2026

I was very pleased with the customer service and support team with their support towards the purchase of my vehicle

FRANCISCO GUTIERREZ

1/29/2026

We truly appreciate your thoughtful review. It’s great to hear our customer service and support team made your vehicle purchase a positive one. Enjoy your ride, and we’re always here when you need us.

Business Response

SOMERSET, TX

David H|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

2/11/2026

Your team did a good job. They determined I needed a new transmission. They worked with my insurance company to get me back on the road quickly. They kept me informed of the status of my truck, and finished the job on the day they told me it would be done. Good job, y'all!

Christian Aliman

2/12/2026

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

LYTLE, TX

JESSE J|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

3/2/2026

It was an amazing buying experience!

3/3/2026

Wow, we're glad you had such a wonderful experience with us! Congratulations on your new vehicle, Jesse! If you have any further questions, please give us a call. We're always happy to help!

Business Response

POTEET, TX

Eddie H|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/3/2026

Everything went great like always

Christian Aliman

3/4/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

SAN ANTONIO, TX

Alonzo M|2021 GMC 1500 Sierra

Confirmed Service Customer

3/5/2026

The experience was great couldn’t be any better Juan A. and Ron F. From. The service department we’re amazing. Really do appreciate those two guys for what they did and helped out as much as possible and what I needed.

RONALD FIX

3/6/2026

Hello, we're happy to hear you had a great experience with our team! We look forward to helping again in the future. Take care!

Business Response

SAN ANTONIO, TX

Jeffrey W|2020 Chevrolet Tahoe

Confirmed Service Customer

3/7/2026

I needed an oil change and tire rotation done on Monday - so I called Friday to ck if there was an appt spot 1st thing because I needed the car by 930am if possible. I was told no problem, bring it in at 7am and it would be done. Dropped off to new service advisor who called me 3 difft names before I was done, finally got it right and I left. Tahoe not finished on time causing prob for getting to rehab for fathers in law. They did give us a 10% discount which was good, but I’ve never had this kind of a negative experience in over a decade of loyal business to this dealership.

RONALD FIX

3/7/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

DEVINE, TX

Glenn R|2025 Chevrolet Malibu

Confirmed Service Customer

10/13/2025

Customer service is awsome.

10/14/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

DEVINE, TX

Hilmar K|2023 Chevrolet Silverado 1500

Confirmed Service Customer

10/13/2025

As always, a great experience ! Excellent service, and very professional and prompt.

10/14/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

D'HANIS, TX

Jeanette R|2024 Chevrolet Equinox

Confirmed Service Customer

11/20/2025

Brown Chevrolet service department treats you like royalty, with fast, courteous, reliable service. Don't go anywhere else!

11/21/2025

Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Brown Chevrolet Company INC!

Business Response

DEVINE, TX

Lucia P|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

12/8/2025

Súper bien servicio del señor que me ablo en español muy amable espero esté siempre ahí por que fue muy amable

12/9/2025

¡Nos alegra mucho que hayas tenido una experiencia tan maravillosa con nosotros! Nuestro personal se compromete a brindar a cada uno de nuestros clientes la mejor experiencia automotriz. Esperamos poder ayudarte de nuevo en el futuro. ¡Cuídate!

Business Response

SOMERSET, TX

Jose R|2025 Chevrolet Silverado 1500

Confirmed Service Customer

3/19/2026

Good service I highly recommend

Christian Aliman

3/19/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

LAREDO, TX

Abelinda T|2025 Chevrolet Trax

Confirmed Service Customer

3/20/2026

friendly courteous and never make me wait!

RONALD FIX

3/21/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DILLEY, TX

Luis S|2022 Chevrolet Equinox

Confirmed Service Customer

3/7/2026

They never told us our warranty was up and then they told us after they serviced the vehicle and then charged us I am not coming back ever.

Christian Aliman

3/8/2026

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

SAN ANTONIO, TX

Patricia V|2023 Chevrolet Equinox

Confirmed Service Customer

3/19/2026

Always very efficient and professional. I always look forward to having my vehicle serviced by the Brown Chevrolet team.

RONALD FIX

3/20/2026

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

NATALIA, TX

Sonia V|2025 Chevrolet Trax

Confirmed Service Customer

3/23/2026

I asked for my tires to get rotated but they didn’t do it

Christian Aliman

3/24/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

PEARSALL, TX

Irma V|2025 Chevrolet Equinox

Confirmed Service Customer

4/15/2026

Great Customer service! Easy to set up my car services online.

RONALD FIX

4/16/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PEARSALL, TX

Armando G|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

4/17/2026

It was a great experience everything I asked for Was looked at and if not the situation had gotten figured out but great help thank you

RONALD FIX

4/19/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brown Chevrolet Company INC. If you have any further questions, please give us a call. We're always happy to help!

Business Response

PEARSALL, TX

ROBERT H|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

6/1/2026

Superior customer service. All promises made were kept. My family has purchased over 15 vehicles from Brown Chevrolet in Devine TX and will continue to do so.

NOEL PETERSON

6/3/2026

Thank you for your loyalty and trust over the years! Your continued support is greatly appreciated, and we look forward to serving you for many more years to come. If there's ever anything you need, don't hesitate to reach out!

Business Response

ATASCOSA, TX

Jeanette M|2024 Chevrolet Equinox

Confirmed Service Customer

6/6/2026

Ron is a real pro. First, he alleviated my concerns by phone by offering complementary diagnostic check battery check. Then, when I made it to the dealership after work, Ron quickly determined that my battery had gone critical and had a new battery ready for install. I was in and out in less than an hour. Great team work and fabulous people, from service department to receptionist who takes the payment. At Brown Chevrolet you will receive service done with courtesy and a smile!

RONALD FIX

6/7/2026

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

DEVINE, TX

BRANDON S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

3/12/2026

I have bought 4 new vehicle since 2024. Im.aways treated like family.

AVERY RODRIGUEZ

3/12/2026

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.

Business Response

MOORE, TX

Larry T|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/16/2026

had 8 AM appointment, my truck was taken in for oil change and tire rotation. completed in 45 minutes. Hector Martinez was my service rep.

RONALD FIX

3/17/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

BIGFOOT, TX

Roy M|2024 Chevrolet Equinox

Confirmed Service Customer

3/16/2026

It was excellent, they were point on time and very quickly got me in and out

RONALD FIX

3/17/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

DILLEY, TX

Harold W|2025 Chevrolet Tahoe

Confirmed Service Customer

3/23/2026

Service dept was great. Worked with Hector and Ron!

RONALD FIX

3/24/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

LYTLE, TX

Juan G|2013 Chevrolet 1500 Silverado

Confirmed Service Customer

3/23/2026

Friendly service and very helpful with what I needed

LAURIE SCHOTT

3/24/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

PEARSALL, TX

Cruz A|2025 Chevrolet Tahoe

Confirmed Service Customer

3/23/2026

Everyone is great. Hector Martinez and the all the people in the service department are very experienced and know how to take care of the customers.

RONALD FIX

3/24/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

SAN ANTONIO, TX

Phyllis J|2024 Chevrolet Equinox

Confirmed Service Customer

6/1/2026

I have had excellent experience with Brown Chevrolet. From buying my car to the first service, I am very pleased. I would refer my friends who are looking to buy a vehicle to Brown Chevrolet.

RONALD FIX

6/3/2026

Thank you so much for your kind words! We’re thrilled to hear you’ve had such positive experiences with both our sales and service departments. We truly appreciate your continued trust and look forward to serving you for years to come!

Business Response

HONDO, TX

Vivian H|2025 Chevrolet Trax

Confirmed Service Customer

6/6/2026

My experience at the dealership was a very positive one. All were very friendly and professional.

Christian Aliman

6/7/2026

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

DEVINE, TX

Mario C|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

2/13/2026

it was fast and easy

Christian Aliman

2/14/2026

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!

Business Response

LYTLE, TX

James R|2024 Chevrolet Suburban 1500

Confirmed Service Customer

2/18/2026

Friendly courteous

Christian Aliman

2/19/2026

Thank you for highlighting our friendly and courteous team! We appreciate your feedback and look forward to assisting you again.

Business Response

SOMERSET, TX

George H|2018 GMC 1500 Sierra

Confirmed Service Customer

3/30/2026

I called fairly late in the afternoon last Thursday an they were able to get me in an out for a needed oil change , thank you service department !

Christian Aliman

4/1/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

NATALIA, TX

Matthew G|2020 Chevrolet Impala

Confirmed Service Customer

3/30/2026

The only dealership I will take my vehicles to be serviced.

MATTHEW WHITELEY

4/1/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

SAN ANTONIO, TX

Kenneth L|2024 Chevrolet Traverse

Confirmed Service Customer

4/25/2026

From the service department all the way to paying my bill, professionalism all the way.

Christian Aliman

4/26/2026

Your feedback means a lot to us! We are delighted to hear you experienced professionalism throughout your entire visit. We look forward to providing that same level of service next time.

Business Response

NATALIA, TX

Chris P|2002 Chevrolet Silverado 2500HD

Confirmed Service Customer

5/15/2026

I have an older truck. It was having power issues. They animalized the problem, called me with their findings and, after I authorized it, repaired all the issues. They actually did it for less than they had said.

RONALD FIX

5/17/2026

Thank you for taking the time to share your experience. We are happy to hear our team thoroughly diagnosed the issue with your truck, kept you informed throughout the repair process, and completed the work for less than expected. Your trust means a great deal to us, and we look forward to helping you keep your truck running strong.

Business Response

SOMERSET, TX

Jason B|2023 Chevrolet Silverado 1500

Confirmed Service Customer

6/20/2026

Service was done as expected and in a timely matter.

RONALD FIX

6/18/2026

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

DEVINE, TX

Michelle L|2019 Chevrolet Equinox

Confirmed Service Customer

6/26/2026

Best service I've ever experienced. Gil and Matt were very professional and had me in and out in no time!

MATTHEW WHITELEY

6/28/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

SAN ANTONIO, TX

FRANCISCO L|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

2/12/2026

No unreasonable pressure.

BRANDON GREEN

2/13/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

DEVINE, TX

Forrest D|2019 GMC 2500HD Sierra

Confirmed Service Customer

2/16/2026

It was very good Right n took care of everything for me no complaints

RONALD FIX

2/17/2026

We’re so glad to hear everything was handled smoothly with no complaints. Providing thorough and attentive care is always our priority, and we appreciate your trust.

Business Response

BIGFOOT, TX

Claudia E|2025 Chevrolet Suburban 1500

Confirmed Service Customer

3/19/2026

Always the best!!! I feel right at home!!!

Christian Aliman

3/20/2026

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DILLEY, TX

Shawn P|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/27/2026

Great job

RONALD FIX

3/28/2026

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

CASTROVILLE, TX

MICHAEL M|2026 Chevrolet Equinox

Confirmed Sales Customer

4/13/2026

Best salesman I ever had. Brandon from Brown Chevrolet was outstanding.

BRANDON GREEN

4/14/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

LYTLE, TX

Glenn F|2026 Chevrolet Silverado 1500

Confirmed Service Customer

5/17/2026

Always have awsome customer service.

Christian Aliman

5/19/2026

Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DEVINE, TX

Jessica B|2023 Chevrolet Silverado 1500

Confirmed Service Customer

6/10/2026

Fast,friendly, and efficient. Thanks

RONALD FIX

6/12/2026

We're glad everything was completed with fast and friendly service, efficiently, and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

SAN ANTONIO, TX

MARTIN V|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

6/22/2026

Outstanding staff support

FRANCISCO GUTIERREZ

6/25/2026

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Brown Chevrolet Company INC and we hope to see you again soon!

Business Response

DEVINE, TX

Ricardo C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/29/2026

I made the appointment for change of oil for 3:00 pm, got there early and by 3:30 pm I was on my way home. Best service I’ve ever experienced and I know I will continue to return to Brown Chevrolet Dealership.

Christian Aliman

6/30/2026

Hello, thank you for sharing your positive experience. If you're ever in need of more help, please let us know!

Business Response

ATASCOSA, TX

Samuel S|2011 Chevrolet Colorado

Confirmed Service Customer

3/8/2026

I had a brake inspection performed. They switched service advisors with out telling me why. The inspection was just for my back brakes but they also inspected my front ones. They said l needed the front ones replaced as well but as the back ones. The price was way too expensive even after the service advisor said that he talked to his manager to lower the prices.They tack on a lot of extras not needed and everything new. I had my back brakes replaced at a small fraction of their price at a small auto shop.

RONALD FIX

3/9/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

SOMERSET, TX

Jeanette M|2024 Chevrolet Equinox

Confirmed Service Customer

3/16/2026

Christian is absolutely The Best person in the service department! He is super kind and courteous, and always goes above and beyond to give each customer that truly "personal" touch.

Christian Aliman

3/17/2026

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

DEVINE, TX

John W|2022 Chevrolet Equinox

Confirmed Service Customer

4/7/2026

Recall part fixed and back on the road in 30 minutes. Now that is caring about MY Time.

Christian Aliman

4/8/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

DEVINE, TX

Patricia A|2023 Chevrolet Traverse

Confirmed Service Customer

5/18/2026

Always good work when we needed it

Christian Aliman

5/19/2026

Thank you for your continued trust, it’s wonderful to hear the team consistently provides good work whenever you need service. We appreciate your support and look forward to serving you again.

Business Response

PEARSALL, TX

Kenneth L|2024 Chevrolet Traverse

Confirmed Service Customer

6/16/2026

Professional, knowledgeable and courteous.

LAURIE SCHOTT

6/18/2026

We're glad to hear you found our staff was professional, knowledgeable. and courteous. Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

NATALIA, TX

JOSHUA G|2026 Chevrolet Trax

Confirmed Sales Customer

6/23/2026

Very professional

FRANCISCO GUTIERREZ

6/24/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brown Chevrolet Company INC. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DILLEY, TX

Yadira A|2023 Chevrolet Silverado 1500

Confirmed Service Customer

7/1/2026

My truck did not undergo any service on June 23, 2026. I did not take my truck for service at any dealership during June 2026.

Christian Aliman

7/2/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

LYTLE, TX

Mary L|2024 GMC Acadia

Confirmed Service Customer

2/5/2026

Good service

PEARSALL, TX

Jose L|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

2/5/2026

You're mechanic said it was the waterpump. Charging 1500$.I did it for 125$ myself. Thanks but no thanks

Christian Aliman

2/6/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

DEVINE, TX

Nancy F|2024 Chevrolet Equinox

Confirmed Service Customer

2/20/2026

I called and made an appointment for service o. My vehicle everyone was very nice. I took my car in they were very polite and you can not ask for better service. They got the service done right away. Thank you to all at Brown Chevrolet in Devine, Tx.

RONALD FIX

2/21/2026

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

BIGFOOT, TX

Lewis H|2022 Chevrolet Malibu

Confirmed Service Customer

4/21/2026

service Department is great.Cristian Aliman is very helpfull

Christian Aliman

4/22/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

DEVINE, TX

Cano E|2025 Chevrolet Silverado 1500

Confirmed Service Customer

5/28/2026

Great communication! Friendly helpful service !

RONALD FIX

5/30/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

PEARSALL, TX

Samuel F|2025 Chevrolet Colorado

Confirmed Service Customer

6/1/2026

Long time customer. Always pleased.

Christian Aliman

6/3/2026

Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!

Business Response

SAN ANTONIO, TX

Jeanette M|2024 Chevrolet Equinox

Confirmed Service Customer

6/17/2026

Brown Chevrolet treats you like family. Courteous, kind, and transparent -- from mechanics to service desk personnel to receptionist to the beautiful lady who keeps the entire dealership clean! Always service with a smile!

Christian Aliman

6/18/2026

Your confidence in our team means a great deal to us. We're happy to know you had a positive experience, and we appreciate you taking the time to share your thoughts. Please reach out anytime we can be of assistance.

Business Response

DEVINE, TX

Abelinda T|2025 Chevrolet Trax

Confirmed Service Customer

6/19/2026

Ron was very courteous and knowledgeable of what he was talking about.

RONALD FIX

6/21/2026

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

DILLEY, TX

MARTIN V|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

7/3/2026

Excellent support

FRANCISCO GUTIERREZ

7/5/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

DEVINE, TX

JENNIFER V|2026 Chevrolet Trax

Confirmed Sales Customer

7/6/2026

Nice customer servive

AVERY RODRIGUEZ

7/7/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

NATALIA, TX

Jaime V|2026 Chevrolet Silverado 1500

Confirmed Service Customer

8/3/2026

The process was great. IT was fast, easy, and friendly.

Christian Aliman

8/5/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brown Chevrolet Company INC. If you have any further questions, please give us a call. We're always happy to help!

Business Response

SOMERSET, TX

Osvaldo A|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/3/2026

Always excellent service

Christian Aliman

8/5/2026

cHello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brown Chevrolet Company INC. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DILLEY, TX

Iva M|2025 Chevrolet Equinox

Confirmed Service Customer

8/3/2026

Y’all always do an excellent job and are so talented and above expectations! We love Browns!

Christian Aliman

8/5/2026

Hi, we're so glad that we were able to go above and beyond your expectations! Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

JOURDANTON, TX

Juan C|2023 Chevrolet Silverado 1500

Confirmed Service Customer

8/5/2026

Hector and Ron are the perfect tag team. Thank you for always valuing our time and $. Thank you Matt Whiteley for going above and beyond.

RONALD FIX

8/5/2026

Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!

Business Response

LYTLE, TX

Joanna L|2026 Chevrolet Trax

Confirmed Service Customer

8/5/2026

It has been a great experience thank you

Christian Aliman

8/6/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

SAN ANTONIO, TX

LUIS S|2026 Chevrolet Traverse

Confirmed Sales Customer

8/21/2026

My experience was fast, easy and everyone was really helpful. It was the best experience buying a car

ROGELIO VALERIO

8/21/2026

Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!

Business Response

SOMERSET, TX

CANO E|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

8/24/2026

Great Chevy Representatives they worked hard to get the deal done ! I greatly appreciate their hard work. Ronnie and Roger Thank You I greatly appreciate it all the hard work!!!!!

ROGELIO VALERIO

8/26/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brown Chevrolet Company INC. Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PEARSALL, TX

Marshall O|2025 Chevrolet Traverse

Confirmed Service Customer

7/1/2026

Friendly, knowledgeable and helpful.

Christian Aliman

7/2/2026

We're glad to hear you found our staff was friendly, knowledgeable, and helpful! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DEVINE, TX

Patricia M|2024 Chevrolet Trailblazer

Confirmed Service Customer

7/4/2026

Very helpful staff.

MAEGAN WEBER

7/5/2026

Hi, we're glad to hear you found our staff very helpful! We hope to be of service to you again in the future. Take care!

Business Response

LAREDO, TX

Paul M|2026 Chevrolet Colorado

Confirmed Service Customer

8/3/2026

I went in for my first oil change and tire rotation after a new vehicle purchase . I doubt the tires were even rotated and specified that each tire be inflated to 35psi The tires remained the same psi before I took it in. I don’t know if the service people just don’t care or that the customer will not be aware of the service received. Your man Hector at the service desk told them specifically to inflate the tires but they remained the same.

RONALD FIX

8/5/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

FLORESVILLE, TX

Lewis H|2022 Chevrolet Malibu

Confirmed Service Customer

8/7/2026

Brown always does a good job

MAEGAN WEBER

8/8/2026

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

DEVINE, TX

Rebecca C|2020 Buick Enclave

Confirmed Service Customer

8/17/2026

Very nice and helpful

RONALD FIX

8/19/2026

Thank you for your feedback! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!

Business Response

MOORE, TX

Eddie H|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/21/2026

It was all good Christain does a great job every time I go

Christian Aliman

8/22/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brown Chevrolet Company INC.. Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

SAN ANTONIO, TX

Joseph V|2024 Chevrolet Malibu

Confirmed Service Customer

8/24/2026

Good communication

Christian Aliman

8/26/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brown Chevrolet Company INC.. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Devine, TX

Patricia V|2023 Chevrolet Equinox

Confirmed Service Customer

8/30/2026

Chris and the other gentleman at the service desk are always very helpful, professional and polite. The service provided was handled efficiently and completed in a timely manner.

Christian Aliman

8/31/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brown Chevrolet Company INC.. Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NATALIA, TX

Kimberly M|2024 Chevrolet Equinox

Confirmed Service Customer

8/21/2026

Went in for an oil change, was asked about tire rotation so got that done too. Everyone was kind and the service was timely

Christian Aliman

8/22/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brown Chevrolet Company INC.. Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

PEARSALL, TX

Kathleen P|2020 Chevrolet Blazer

Confirmed Service Customer

4/4/2026

na

4/5/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

POTEET, TX

BRIAN H|2026 Chevrolet Traverse

Confirmed Sales Customer

4/6/2026

JJ Johnson and Billy Chacon were absolute professionals. The made buying a new car hassle free and enjoyable. I will definitely be back to Brown because of these guys. What a team.

BILLY CHACON

4/8/2026

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Fernando G|2020 Chevrolet Blazer

Confirmed Service Customer

4/30/2026

Great!

RONALD FIX

4/30/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

COTULLA, TX

Carlos P|2024 GMC Sierra 2500 HD

Confirmed Service Customer

5/11/2026

The service people were knowledgeable and the service was quick. Brown Chevrolet really did a good job.

RONALD FIX

5/12/2026

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!

Business Response

DEL RIO, TX

Jorge E|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/22/2026

Great service

Christian Aliman

5/23/2026

Thank you for the wonderful feedback. We are delighted to know you received great service, and we look forward to assisting you again soon!

Business Response

PEARSALL, TX

Deborah C|2026 Chevrolet Silverado 1500

Confirmed Service Customer

8/24/2026

Everyone is always helpful and above par for customer service!

RONALD FIX

8/26/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brown Chevrolet Company INC. Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

DEVINE, TX

Kishore K|2020 Chevrolet Traverse

Confirmed Service Customer

6/11/2026

it's good

RONALD FIX

6/13/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brown Chevrolet Company INC. If you have any further questions, please give us a call. We're always happy to help!

Business Response

SOMERSET, TX

Harold W|2025 Chevrolet Tahoe

Confirmed Service Customer

8/11/2026

Always great service.

RONALD FIX

8/12/2026

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

LYTLE, TX

Charles J|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

7/26/2026

good fast services

RONALD FIX

7/28/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

CASTROVILLE, TX

Clifford J|2015 Chevrolet 2500HD Silverado

Confirmed Service Customer

7/26/2026

Paid for a diagnostic test that didn’t need to be conducted and was quoted a price over twice of what it should have been for the repair. Was told that the guys don’t do very many of that repair so the labor hours could have been even more then I was quoted. Which I was told by a tech at another dealership should have been around 8 hours. Was quoted at over 16 for my truck. I should have never taken my truck to Brown. Was a complete waste of time and my money. I even bought that truck there. I will never do business again with them!! The WiFi or the phone lines were down so I never got a receipt for my visit. I got an email and a car fax report though.

Christian Aliman

7/30/2026

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

DEVINE, TX

Jeffrey T|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/1/2026

Excellent customer service

Christian Aliman

8/3/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brown Chevrolet Company INC. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DEVINE, TX

Irma V|2025 Chevrolet Equinox

Confirmed Service Customer

8/13/2026

I was problem with my car stop did not appointment. Service person was very nice and took care of the problem. Never fail great customer service.

RONALD FIX

8/15/2026

Hello, thank you for sharing your positive experience. If you're ever in need of more help, please let us know!

Business Response

PEARSALL, TX

Winston M|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

8/13/2026

They are on top of their appointments and quick turnaround. I had oil change and tire rotation and was in and out without issue. I actually have free service from another dealership but they were horrible. I’d pay for great service and I have.

RONALD FIX

8/15/2026

Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

ATASCOSA, TX

Pedro Z|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

8/13/2026

Great customer service from Mr hector my oil change was done In a pretty quick time

Christian Aliman

8/15/2026

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SAN ANTONIO, TX

Robin V|2026 Chevrolet Silverado 1500

Confirmed Service Customer

5/31/2026

Always friendly, helpful

Christian Aliman

6/2/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

DEVINE, TX

DIANA M|2026 Chevrolet Trailblazer

Confirmed Sales Customer

6/13/2026

Everyone did great!! The salesman was very helpful and very nice. He always helped us with our questions. The experience was amazing!!

BILLY CHACON

6/14/2026

Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!

Business Response

PEARSALL, TX

Willard B|2026 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/29/2026

Everything was great as far as I can tell. Fast service and everything was on time thanks service team.

RONALD FIX

7/31/2026

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!

Business Response

LYTLE, TX